Changes & refunds.

• Before you pay: cancel any time. Nothing has been charged.
• First 24 hours after paying: change anything you like, or cancel for a full refund.
• After your brief locks, before Devika starts drawing: cancel for half your money back.
• Once she’s started drawing: it can’t be cancelled. Those hours are already spent on your doodle.
• If we get something wrong: we fix it, free.
• If we can’t deliver: you get every rupee back.

After you pay, you have 24 hours to change anything at all: the things in it, your story, the photos. Message us and it’s done. Nothing starts until you’re sure.

When the 24 hours are up, or sooner if you tell us you’re happy, your brief locks. That is when the 5–7 days to your doodle begin.

Within the 24 hours: a full refund, no questions.

After the brief locks, before drawing starts: half the price back. Your place in the queue has been held and other orders turned away for it, so we keep half for that.

Once drawing has started: we can’t cancel. Devika draws one piece at a time, and the hours she has put into yours can’t go to anyone else. We’ll always tell you on WhatsApp the day she starts.

If we’ve missed something you asked for, or drawn it wrong, tell us and we’ll fix it, free. That’s on us, and there’s no time limit on mistakes.

Changing what you asked for (a different subject, extra things, a new composition) isn’t possible after delivery. That would be a new doodle, and we’d happily draw one. And if it’s more that the style isn’t what you pictured, tell us anyway; we would rather know.

If Devika can’t take on your brief, or can’t finish it (illness happens in a one-artist studio), you get a full refund, whatever stage it’s at.

Back to you by UPI, within 7 days of the cancellation, to the account you paid from unless you ask for a different one. We’ll send you the UPI reference on WhatsApp.

Message us with your order reference (it starts with DSD-).

Our contact details are being set up and will appear here before we take orders. If you already have an order, we’ll be in touch using the email address you gave us.